About
LangBridge Assistance is your trusted partner in bilingual virtual assistance. Located in
Edmonton, Alberta, we specialize in bridging communication and operational gaps for
small and medium businesses through tailored administrative and customer support
services.
Vision
At LangBridge Assistance, our vision is to revolutionize how businesses connect, communicate, and thrive in a diverse global marketplace. By offering seamless,
cost-effective bilingual solutions, we empower our clients to achieve operational excellence and maintain a healthy work-life balance.
Mission
We are dedicated to:
1. Empowering small and medium businesses through bilingual (English and French) administrative and customer service excellence.
2. Enhancing operational efficiency and profitability with smart calendar management and comprehensive reporting.
3. Elevating brand image and customer satisfaction through professional communication and personalized service.
4. Enabling business owners to focus on core activities by expertly managing secondary tasks.
5. Facilitating growth by bridging language barriers and supporting access to
diverse markets.
Our Values
Integrity . Empathy . Superior Customer Service
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Integrity: We operate with transparency and honesty in every interaction.
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Empathy: We understand the challenges businesses face and work collaboratively to address them.
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Superior Customer Service: We are committed to delivering exceptional service that fosters trust and long-term relationships.
Our Competitive Edge
LangBridge Assistance stands out through a unique combination of:
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Bilingual Expertise: Breaking language barriers to help businesses connect with broader audiences and enter new markets.
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Personalized Services: Tailoring solutions to each client’s specific needs.
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Cost-Effective Solutions: Offering high-quality support that optimizes resources and reduces costs.
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Operational Excellence: Ensuring efficiency and trust while enabling business owners to focus on their core goals.
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Work-Life Balance: Managing secondary tasks to reduce stress and improve quality of life.
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With LangBridge Assistance by your side, you can focus on growing your business while we handle the rest. Together, we’ll build bridges to success!
Meet the Founder
Marie Etongo
With over twelve years of dedicated experience in customer service and administration, our founder brings a unique blend of bilingual expertise and professional skills to LangBridge Assistance. Fluent in both English and French, she is passionate about empowering small businesses by providing efficient, personalized virtual support that allows entrepreneurs to save time, reduce operational costs, and focus on their core business objectives. Her comprehensive background and commitment to excellence drive LangBridge Assistance's mission of transforming how small and medium businesses operate in today's competitive marketplace.